To create an account, click on the "Sign Up" button on the login page. You'll need to provide your email address, create a password, and select whether you're a farmer or buyer. After email verification, your account will be activated.

Click the "Forgot Password" link on the login page. Enter your registered email address and we'll send you a password reset link. The link will expire in 24 hours for security reasons.

Browse available products in the marketplace. When you find what you want, click "Add to Cart". Review your cart and proceed to checkout where you'll enter shipping details and payment information.

• Minimum order: ₹500
• Delivery within 3-5 business days
• Free shipping on orders over ₹2000

You can cancel orders within 1 hour of placement from your Order History. For modifications, please contact our support team immediately. Once an order is processed for shipping, cancellations may not be possible.

We accept all major payment options:

• Credit/Debit Cards (Visa, MasterCard, RuPay)
• UPI (PhonePe, Google Pay, Paytm)
• Net Banking
• Wallet Payments
• Cash on Delivery (COD) - Additional ₹50 charge

Refunds are processed within 3-5 business days after we receive the returned items. The time it takes for the refund to reflect in your account depends on your bank:

• UPI/Wallets: 1-2 hours
• Cards: 5-7 business days
• Net Banking: 3-5 business days

Yes, we use industry-standard security measures:

• Firebase Authentication with email verification
• Secure Firestore database with strict access rules
• Payment processing through PCI-DSS compliant gateways
• Regular security audits

We never store your payment details on our servers.

Try these troubleshooting steps:

1. Refresh the page (Ctrl+F5 or Cmd+Shift+R)
2. Clear your browser cache and cookies
3. Check your internet connection
4. Try using a different browser (Chrome/Firefox recommended)
5. Disable any ad-blockers or extensions temporarily

If problems persist, contact our technical support team.